Support

Help when you need it. Answers that move the show forward.

Find the right starting point for setup, licensing, production workflows, and account support.

Learn

Step-by-step tutorials

Follow clear production guides for your first setup, scenes, guests, recording, and live output.

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Account

License and device help

Sign in to review your license, current access, active devices, and billing options.

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Contact

Talk to the MCast team

Send your question with a clear description of what you were trying to do and what happened.

Contact support ↗

Common questions

Quick answers before showtime.

How does the 60-day trial work?

The trial starts when you activate MCast Studio on your computer. No credit card is required to begin.

Where should I download MCast Studio?

Windows customers should install MCast Studio through its official Microsoft Store product page.

Can I manage activated devices?

Yes. Sign in to your license page to review device access and current plan information.

Does MCast support guests, recording, and replay?

MCast Studio is designed around live production workflows that include remote guests, recording, replay, scenes, graphics, and supported output destinations.

What should I include in a support request?

Tell us what you were trying to achieve, which step did not behave as expected, and the safe on-screen message you received. Never send passwords, payment details, or private stream credentials.